TERMS / CONDITION

Effective from 07/01/2016

Return form (click and download

Exchange form (click and download)

GENERAL PROVISIONS 

These Regulations concerns the general rules for entering into a sales agreement via the Online Shop, which can be found in the Article 8 in the Act of Rendering Elecronic Services. 

     1.  These Regulations define terms of using online store Stone Skirts accessible at the Internet  address www.stoneskirts.pl

     2.  This online store operating at the Internet address www.stoneskirts.pl, is led by an entrepreneur entered into the Central Registration and Information on Business (CEIDG) and operating an entrepreneurship called “Stone Skirts Anna Szczygielska” with the registered office in Białystok, Poland, Taxpayer Identification Number (NIP) 5423071300, REGON number 200745573, ul. Transportowa 2b/U14, 15-399, Białystok, Poland.

Contact details: 
„Stone Skirts Anna Szczygielska”
ul. Transportowa 2b/U14,
15 – 399 Białystok.
E-mail address: contact.stoneskirts@gmail.com. Telephone number: +48 886 – 676 – 406.                       

 GLOSSARY  

Terms used here have the following respective meaning: 

Seller – Stone Skirts Anna Szczygielska,  Taxpayer Identification Number (NIP) 5423071300, REGON number 200745573, ul. Transportowa 2b/U14, 15-399, Białystok, Poland.
Buyer, the Costumer – A person or organization buying goods through our online store www.stoneskirts.pl
Online store – where the Regulations refer to the online store, the website should be understood site at www.stoneskirts.pl
Goods – Products offered by the online store www.stoneskirts.com, which is the subject of the contract.
Return shipping adress - STONE SKIRTS, ul. Transportowa 2b/U14, 15-399 Białystok, Poland  

SALE OF GOODS 

The subject of the agreement, the transaction is a sale of new goods offered by the Seller listed on the website www.stoneskirts.pl        

 PAYMENT AND DELIVERY 

All prices include VAT. Payments are made by service PayPal + Przelewy24 - Credit card (Visa/Mastercard). To the value of the goods shall be added shipping cost determined by the Seller. Ordered goods will be delivered to the address specified by the Buyer in the manner chosen in the order form. Goods will be delivered by the courier company DPD or by post.   

ORDER PROCESSING 

To place an order the Buyer chooses items to order; gives their address and contact details along with shipping address; chooses payment method; chooses shipping method.

Orders are accepted electronically 7 days a week, and processed on weekdays. 

Orders placed on Saturday and Sunday and on holidays will be registered on the first working day that follows. 

Orders placed by the Buyer will be completed (i.e. sent) within 2-8 working days of placing the order and registering the payment in our PayPal account or Bank account. Before Christmas and during sales this time is rather 4-12 working days. 

To complete an order the Buyer must correctly fill in the order form available on the  website  www.stoneskirts.pl

An order form that is filled in incorrectly do not constitute an order. 

If conditions arise that make it possible to complete an order, the store reserves the right to stop its processing – and is obliged to immediately inform the Buyer. 

If any of the ordered Goods are not available at the time the order is placed, the Buyer will be informed about this by phone or email, in which case the Buyer has the right to cancel the order.  

RETURNS AND EXCHANGES 

The Customer can return the purchased Good without reason and without extra expenses within 14 days of receiving the order by sending a product together with the return form. The Customer is obliged to return the purchased items. In case of withdrawal from the agreement without reason, cost of the purchased Merchandise return do not charge the Store. 

The returned product must be unchanged. In particular the returned product must be clean and undamaged. Failure to comply with the above restrictions will cause the return to be denied.

Specimen form of withdrawal from the agreement is available on the website and as the appendix to the Consumer rights Act adopted on 30 of May 2014 (Dz. U. z 2014 r. poz. 827). 

The Customer bears the expenses of the return of order. Expenses of the return is equal to price list of postal operator or to services of other operator. 

The Customer is obligated to return the order not later than 14 days starting from the date of form the date of written withdrawal from the agreement. Sending order is sufficient to meet a deadline. 

The Customer can exchange the purchased Good without reason and without extra expenses within 14 days of receiving the order by sending a product together with the exchange form.

Return and exchange shipping address: 

STONE SKIRTS
ul. Transportowa 2b/U14
15-399 Białystok, Poland 

COMPLAINTS 

 The Sellers is obligated to provide a Good without defects. Sellers liability is specified by the generally applicable provisions of the law. 

Any claims for a refund or replacement are considered according to the regulations of Polish law and Consumer rights Act adopted on 30 of May 2014 (Dz. U. z 2014 r. poz. 827). 

Damage to the order: if the package raises any suspicions as to its contents (e.g. is visibly damaged) the Customer can deny it and report this fact to the courier. The Customer needs to obtain a written statement that the order was denied due to visible damage to the package. The Store is not responsible for the effects of random events that are beyond its control and that make it impossible or difficult to carry out the agreement (e.g. fire, flood etc.)

Claims for a refund or replacement should be filed after the product has been found inconsistent with the agreement and emailed to: contact.stoneskirts@gmail.com. Please put COMPLAINT along with the order number in the subject of the email and attach the complainant form.

If a claim is found justified, it will be proceed according to polish law. In act of common consultation of Sellers and Customer, the Goods might be replaced with another product available in the store. In that case, if the product is exchanged for another one whose price is higher than that of the returned product, the difference will be paid by the Customer and if the price of the new product is lower, we will refund the difference. If payment was made by PayPal the money is refunded to the PayPal account.

Differences in the way the product looks compared to the one ordered on the website resulting from the display settings on the Customer’s computer, especially in terms of colour and hue, do not provide the basis for a refund. The shades of fabrics can be slightly different.     

SERVICE DISCONTINUITIES 

The Sellers are not responsible for any discontinuity in online access to the Store that is caused by external factors. 

The Sellers reserves the right to discontinuity in online access caused by maintenance or improvement works. The Sellers will do their best to conduct such works at night and make service outages as short as possible.   

FINAL PROVISIONS 

In any cases undefined in these Terms & Conditions regulations of Polish law apply, Buyer rights Act adopted on 30 of May 2014 (Dz. U. z 2014 r. poz. 827) in particular. 

By placing an order the Customer accepts that their personal data contained in the order will be stored and processed according to the current law in Poland. 

All the photographs are property of Stone Skirts Anna Szczygielska and have been used for informative purposes. Deleting, copying, editing, circulating of the photos as well as using them for commercial purposes or displaying them on other websites without our explicit consent is prohibited.

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